Terms of Service

1. About CyberBridge

In these Terms, “CyberBridge”, “we”, “us”, and “our” refer to CyberBridge.

For questions about these Terms, billing, cancellations, or refunds, contact:

support@example.invalid

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use the Services.

By using the Services, you represent and warrant that:

• you meet these eligibility requirements;
• the information you provide is accurate and complete; and
• your use of the Services complies with applicable law.

3. Services

CyberBridge provides cybersecurity-related software, tools, content, and related services.

We may update, modify, suspend, or discontinue any part of the Services at any time, including to maintain security, improve functionality, comply with law, or respond to operational needs.

4. Accounts

You may need to create an account to access certain Services.

You are responsible for:

• maintaining the confidentiality of your account credentials;
• all activity that occurs under your account; and
• promptly notifying us of any unauthorized use of your account.

We may suspend or terminate your account or access to the Services if we reasonably believe you violated these Terms, created risk for CyberBridge or others, or used the Services in a harmful, unlawful, or abusive manner.

5. Subscriptions, Billing, and Auto-Renewal

Some Services are offered on a subscription basis.

By purchasing a subscription, you authorize CyberBridge or its payment processor to charge the fees, taxes, and other disclosed charges associated with your purchase to your selected payment method.

Unless otherwise expressly stated at the time of purchase:

• subscriptions renew automatically at the end of each billing period;
• the applicable subscription fee will be charged at the start of each renewal period; and
• your subscription continues until cancelled.

You are responsible for keeping your billing and payment information current and valid.

If a payment fails, we may retry the charge, suspend access to the Services, or terminate the subscription.

6. Cancellation Policy

You may cancel your subscription at any time through your account settings, if available, or by contacting us at support@example.invalid.

Unless otherwise expressly stated in a specific offer or required by applicable law:

• cancellation stops future renewal charges only;
• cancellation does not reverse or revoke access already granted for the current paid billing period; and
• your subscription remains active until the end of the billing period already paid for.

For example, if you cancel during a monthly or annual subscription term, the cancellation takes effect at the end of that current term, and you will not be charged for the next renewal period.

If your subscription is cancelled, whether by you or by us, you remain responsible for all charges already incurred before the effective cancellation date.

We may suspend or cancel access to the Services where reasonably necessary for security, non-payment, legal compliance, abuse prevention, or violation of these Terms.

7. Refund Policy

This Refund Policy explains when fees may or may not be refunded.

Unless otherwise required by applicable law or expressly stated in writing at the time of purchase, all fees are non-refundable once charged.

7.1 No Refund for Mid-Term Cancellation

Cancelling a subscription prevents future renewal charges only. It does not entitle you to a full or partial refund for the current billing period already paid.

7.2 Duplicate, Erroneous, or Unauthorized Charges

If you believe you were charged in error, charged more than once for the same Service, or experienced an unauthorized billing issue, contact support@example.invalid within 14 days of the charge.

If we determine that a duplicate, erroneous, or unauthorized charge occurred, we may issue an appropriate refund or billing correction.

7.3 Exceptional Cases

In exceptional cases, we may choose, in our sole discretion, to provide a full or partial refund. Any such refund is voluntary and does not create an obligation to provide refunds in the future.

7.4 Refund Method and Timing

Approved refunds, if any, will generally be issued to the original payment method. Processing times may vary depending on your bank, card issuer, or payment provider.

7.5 Chargebacks

Before initiating a chargeback, you agree to contact us first at support@example.invalid so we have an opportunity to review and attempt to resolve the issue directly.

8. Acceptable Use

You agree not to:

• use the Services for any unlawful purpose;
• interfere with, disrupt, or damage the Services;
• attempt to gain unauthorized access to any account, system, or network;
• reverse engineer, decompile, or attempt to extract source code except where such restriction is prohibited by law;
• upload, transmit, or facilitate malware, phishing, fraud, or unauthorized surveillance; or
• misuse the Services in a way that could harm CyberBridge, its users, or third parties.

We may investigate suspected violations and take any action we reasonably consider appropriate, including suspension, termination, content removal, or cooperation with law enforcement.

9. Intellectual Property

The Services, including all software, text, graphics, branding, logos, designs, interfaces, documentation, and other content made available by CyberBridge, are owned by or licensed to CyberBridge and are protected by applicable intellectual property laws.

Subject to your compliance with these Terms, CyberBridge grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for their intended purpose.

Except as expressly permitted by us in writing, you may not copy, modify, distribute, sell, sublicense, lease, reproduce, or create derivative works from the Services.

10. User Content

If you submit, upload, or transmit any content through the Services (“User Content”), you retain any rights you may have in that User Content.

You grant CyberBridge a limited, non-exclusive, worldwide license to host, process, transmit, store, and display User Content solely to the extent necessary to operate, secure, provide, and improve the Services.

You represent and warrant that:

• you have all rights necessary to provide the User Content; and
• your User Content does not violate any law or any third-party right.

We may remove or restrict User Content if we reasonably believe it violates these Terms or creates legal, security, or operational risk.

11. Third-Party Services

The Services may contain links to or integrations with third-party products, services, or websites.

CyberBridge does not control and is not responsible for third-party services, their content, their availability, or their terms and privacy practices. Your use of third-party services is governed by the applicable third-party terms.

12. Disclaimers

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis.

CyberBridge disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

• the Services will be uninterrupted, secure, or error-free;
• defects will be corrected;
• the Services will meet your requirements; or
• the Services will be free from harmful components.

13. Limitation of Liability

To the maximum extent permitted by law, CyberBridge and its affiliates, officers, directors, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunities, arising out of or related to your use of or inability to use the Services.

To the maximum extent permitted by law, CyberBridge’s total aggregate liability for all claims arising out of or relating to the Services or these Terms will not exceed the amount you paid to CyberBridge for the Services in the 12 months preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations or exclusions, so parts of this section may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless CyberBridge and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, judgments, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• your use of the Services;
• your violation of these Terms; or
• your violation of any law or third-party right.

15. Suspension and Termination

You may stop using the Services at any time.

We may suspend or terminate your access to all or part of the Services at any time if:

• you violate these Terms;
• payment is overdue or fails;
• we are required to do so by law;
• your use creates legal, security, or operational risk; or
• it is reasonably necessary to protect CyberBridge, users, or third parties.

Upon suspension or termination:

• your right to use the affected Services will stop to the extent of the suspension or termination;
• fees already charged or accrued remain payable; and
• provisions that by their nature should survive will survive, including provisions relating to billing, refunds, intellectual property, disclaimers, limitation of liability, indemnification, and termination.

16. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we may provide notice by posting the updated Terms on our website, updating the “Last updated” date, or by other reasonable means.

Your continued use of the Services after the updated Terms become effective constitutes your acceptance of the revised Terms.

17. Contact

If you have questions about these Terms, billing, cancellations, or refunds, contact:

CyberBridge
support@example.invalid